The five year Fifth Community Pharmacy Agreement (Fifth Agreement) between the Australian Government and the Pharmacy Guild of Australia (the Guild) commenced on 1 July 2010. It recognises the key role played by community pharmacy in primary health care through the delivery of Pharmaceutical Benefits Scheme (PBS) medicines and related services.

The Pharmacy Guild of Australia is the national peak body representing community pharmacy. It seeks to serve the interests of its members and to support community pharmacy in its role delivering quality health outcomes for all Australians.

The National Return & Disposal of Unwanted Medicines Limited (ABN 79 082 871 663), is a national not-for-profit company, registered specifically for this purpose. Known as the Return Unwanted Medicines (RUM) Project, the national scheme provides for unwanted and out-of-date medicines to be collected by community pharmacies from consumers. The medicines are then disposed of by high temperature incineration, which is the EPA approved method of disposal. This Commonwealth Government funded program addresses a fundamental impediment to the Quality Use of Medicines (QUM) in Australia, namely safe disposal.

MedsCheck and Diabetes MedsCheck (MedsCheck services) provide for an in-pharmacy review of consumers who are taking multiple medications and/or have newly diagnosed or poorly controlled type 2 diabetes.  These services are aimed at enhancing the quality use of medicines and reducing the number of adverse drug events experienced by consumers.

The Pharmacy Guild of Australia’s Quality Care Pharmacy Program (QCPP) is a quality assurance program for community pharmacy, and provides support and guidance on professional health services and pharmacy business operations. By increasing the number of accredited pharmacies in Australia, QCPP aims to ensure that community pharmacies provide quality professional services and customer care.